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Select Manage settings under the Virus & threat protection settings header.Choose Virus & threat protection on the app’s main window.Open Start, search for Windows Security and select the app in the search results.In case you use Microsoft Defender Antivirus (formerly Windows Defender), here’s how you can stop your real-time protection: However, you’ll find the option to toggle off the protection on the main screen in most antivirus programs. The steps to disable protection vary by the antivirus software you use. You can turn the protection back on after you’ve obtained your file. In this case, temporarily turn off your antivirus protection and see if your file downloads. Your file may be safe, but for some reason, your antivirus has detected it as a suspicious file. Download the installation file for Chrome. When the scanner has removed harmful software, restart your file download.Ī possible reason you can’t download your file is that your installed antivirus program is blocking that file. To learn about S mode and how to install Chrome, go to the Microsoft Help Center.